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Password Resetting

 
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Password resetting is always a security vulnerability point. The critical part of password resetting is the identification and authentication of a person. When an organisation decides to use Edentiti password resetting they specify the rules needed for a person to prove who they are. This will be such things as the need to pass the voice verification match, knowing exactly the pass phrase and making the call from a given phone. It can include information that only the person should know like secrets or information that the organisation and the person being reset know. The level of security typically depends on the risk involved if the person asking is false. If the automatic checks fail then Edentiti puts the requestor through to the Edentiti Call Centre Help desk and a person can handle the request

Password resetting instructions can be sent through various channels or more securely allow the new password to be passed directly to the application for which the password is being reset. Whenever a password reset is done the individual is notified by a different channel than the way the password was reset.

edentiti voice verification in action

Multi-Factor Authentication

Based on the premise that the customer is providing “something they are” (voice) and a spoken paraphrase or password.

Call Centres

The voiceprint can be used as the unique identifier for the customer and is ideal for call centre applications.

Federated Services

Supports the reuse of identification through federated services across multiple products and multiple internal systems.

Password Resetting

Edentiti Voice Verification along with Edentiti Registration is a simple inexpensive way to allow secure password resetting.

Know Your Customer

Edentiti helps organisations "know their customers" and so easily meet AML/CTG legislative requirements.

Frequently Asked Questions

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