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Privacy

Edentiti Pty Ltd, as a private identity provider, understands the importance of protecting the privacy of our users.

We adhere to industry-leading privacy practices. We are committed to employing the latest technologies and we pride oursleves on maintaining the highest standards to protect the security of your personal information.

This statement identifies the types of information collected by Edentiti, as well as how 'personal information' is stored and used. This statement also explains the rights of users to access the personal information they provide to Edentiti and Edentiti's obligation to users in respect of the management of their personal information:

  • What information do we collect?
  • How is that information used?
  • User's access to personal information
  • Disclosure of personal information
  • Storing personal information
  • Data security
  • Disposal of information
  • National Privacy Principles
  • Personal information collected

User account information

Edentiti collects personal information from users for the purposes of communicating with users. This information is recorded and used to identify account owners.

When you use various services with us you provide us with personal details such as your name and e-mail address. We use this information to identify the services you use.

Usage Patterns

Our web server collects information on the usage patterns of people visiting our website. This information is used for statistical purposes and is gathered from each visit to our website. This information will not be used to identify individual users browsing activities, but it does record:

  • the date and time of visits
  • number of users who visit the website
  • traffic patterns and pages viewed

This data is used to research our product and to evaluate, develop and improve its usability.

How personal information is used

The Edentiti site uses your personal information for the purpose of helping you use Edentiti's services.  We will not sell or disclose your information to any individual or entity.

Edentiti will not use personal information for any purpose that is not related to Edentiti or any service that is provided to users or for any purpose for which users would not reasonably expect us to use the information.

Edentiti will not adopt any identifying numbers it collects for user identification within Edentiti.

User's access to personal information

Users will have access to all the personal information they have provided to Edentiti. Users will also have the ability to change and update this information. Essential details provided to open authenticated accounts will be retained as a permanent record to comply with the Financial Regulations.

Users can contact Edentiti to access any of their personal information managed by Edentiti by addressing concerns to: administration@edentiti.com

Disclosure of personal information by Edentiti

Edentiti will take great care with practices that affect personal privacy. Edentiti will protect the personal information of users and prevent the use or disclosure of personal information without the consent of the individual.

Edentiti will not disclose information that identifies an individual, or enables an individual to be identified, with the exception that Edentiti may release information about users that we are required by law to disclose.

Your email message content may be monitored by Edentiti for trouble-shooting or maintenance purposes or if any form of email abuse is suspected.

Storing personal information

All stored user information is protected from unauthorised access through the use of secure passwords and user logons.

Data security

All personal data is stored securely on Edentiti for as long as the user remains an Edentiti user. The security of personal information is sufficient to prevent misuse and loss, unauthorised access, modification or disclosure of personal information. Edentiti maintains a high level of data security by implementing:

  • physical security to prevent unauthorised entry to our premises, by installing systems to detect unauthorised access and secure containers for storing paper-based personal information
  • computer and network security to protect computer systems and networks for storing processing and transmitting personal information
  • communications security to protect communications via data transmission and prevent unauthorised intrusion into our computer network
  • personnel security, through our procedural and personnel measures for limiting access to personal information by authorised staff for approved purposes and controls to minimise security risks

Disposal of information

Users may delete their personal information held by Edentiti at any time. Edentiti Pty Ltd will conduct all business operations in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and meet the National Privacy Principles. The National Privacy Principles are provided to protect the collection, use, disclosure, transfer and storage of 'personal information'.

Personal information is any information that can identify a person, or enable that person to be identified.

National Privacy Principles

Under the National Privacy Principles, small business operators (defined as a business with an annual turnover of under $3 million) are exempted from the operation of the new privacy regime. Under these guidelines, Edentiti is exempted from the National Privacy Principles. However, it is a core business principle of Edentiti to meet the National Privacy Principles, and Edentiti's privacy statement is provided as assurance to clients that Edentiti respects and applies the National Privacy Principles.

In addition to the voluntary adoption of the National Privacy Principles, Edentiti notes that core company values of user control, transparency and simplicity of operations are also relevant to the protection of users' personal information.

To accommodate future changes in technology, legal matters and this website Edentiti reserves the right to change this privacy policy without prior notice or liability at any time. When this Privacy Policy is updated those updates will appear on this page.

edentiti voice verification in action

Multi-Factor Authentication

 Based on the premise that the customer is providing “something they are” (voice) and a spoken paraphrase or password.

Call Centres

 The voiceprint can be used as the unique identifier for the customer and is ideal for call centre applications.

Federated Services

 Supports the reuse of identification through federated services across multiple products and multiple internal systems.

Password Resetting

 Edentiti Voice Verification along with Edentiti Registration is a simple inexpensive way to allow secure password resetting.

Know Your Customer

 Edentiti helps organisations "know their customers" and so easily meet AML/CTG legislative requirements.

Frequently Asked Questions